Falconry UK - Testimonials


To Keep a Smooth Running of our Business we ask that All Payments are made either Before our Visit or on the Day of our Visit.

We apreciate with some companies this may not be possible, we can of course make exceptions if we are made aware of this before our visit.

 

Payment Terms

 

We Accept Card, Cash or Cheque on the Event Day, or Electronic Payment 7 days Before the Booking Date.

Please Make Cheques Payable to ‘Falconry UK’.

Bank Account Details: (Santander)

Account Number: 37275620

Sort Code: 09-01-27

 

When we are not informed about any late payments, we endevour to resolve this by emailing, but unfortunatley if the late payment persists we have to charge a 'Late Payment Fee'.


For Private Bookings 'Full Payment' or 'Remaining Balance' must be paid 7 days before the Event Date.

We 'Do Not' do Visits unless the Payment is made in line with our T&C's and it is the Clients responsibility to do this.

Any Deposits are 'Non Refundable'.


Late Payment Fees

An Automatic £25 Fee will be charged for ANY late payments.

 

Also There Afterwards

 

Up to 14 Days After the Visit Date 10% of the Total Invoice Cost

15 to 28 Days After the Visit Date 15% of the Total Invoice Cost

29 to 42 Days After the Visit Date 20% of the Total Invoice Cost

43 to 56 Days After the Visit Date 25% of the Total Invoice Cost

 

If Payment is Late we will Invoice for the Above Amounts


Booking Cancellation Terms

As you can appreciate, we are in high demand and once your booking has been confirmed, we will turn away any subsequent bookings for your date.

 

Cancellation More than 60 Days Prior to the Event – £75
Cancellation 60-30 Days Prior to the Event – 50% of the Booking fee payable to us
Cancellation Less than 30 Days Prior to the Event – 100% of the booking fee payable to us

 

The Booking Cancelation Fee is taken from the Total Amout of the Invoice.

 

When a Booking is cancelled even when the Digital Invoice is not Signed and in any email correspondence the client has advised to continue with the booking there will be a £50 Cancellation Fee as we incur costs by booking and raising the invoice with a third party company.


Bad Weather Policy

Due To Animal Welfare if an Out Door Event is deemed too bad to Setup due to rain or wind we ask for an Indoor Option where we can still give a wonderful experience but in a safe environment for our Birds..

If during the event the weather is deemed to bad to continue we will have to pack the birds into Thier travel boxes and dismantle our Outdoor Setup. We will of course offer the duration of the visit indoors if it can be supplied.

If you are thinking of cancelling an event due to bad weather we would appreciate at least 24 hours notice as most often we book hotels etc.. in advance and travel up the night before..

If you are cancelling due To unforeseen circumstances such as Bad Weather etc..

In circumstances where there is no fault to Falconry UK for cancelling an event.

In the first instance we will arrange another visit date and will of course supply a few dates.

If the dates supplied are not suitable to the client or in very busy periods not within the a certain time period The Original Invoice will be Paid.


Booking Fees

All External Visit Prices shown on our Website are just the Visit Cost, there is a Travel Cost which will be calculated using your Area or Postcode and provided within our Quote. Travel Cost will include if necessary, Hotel Fee, Bridge Tolls.


Other Conditions

School Professional Photographs

 

We endeavour to reproduce the ‘Best Possible Photograph’, however working in this environment with Children and Animals is sometimes challenging..

Example - Getting Young Children and the Bird to look at the same time is very difficult, but we always do our very best..

Important - The ‘Fee’ for having the photograph with our Birds is for the experience of holding one of our Amazing Birds’, and the time taken to do the photographs at the school and afterwards..

No Refunds, will be given after the Bird has been held and the photographs has been taken.

 

We use a third party company such as ‘SnapFish’ to produce the photographs and to deliver them to the school.. The photographs are not seperatly packed and the school has to do this.. We do this so we can offer a cost effective way of each child having the experience of holding a bird of prey and having their picture taken.

 

Extra Staff for help taking the photographs is only required for schools wanting in excess of 150 photos and then we assess the time scale.. and bring only if we deem necessary.

 

Accidents During Travel

If an accident happens during travel and we have done everything possible to get to you on time.. We will rearrange a date and rebook as soon it is possible..


School & Event Parking

Parking provided by yourselves, As we need to bring our vehicle on site as close as possible to where we will be setting up.

If this is not possible we need to know ahead of the booking date as this may affect our visit.

If you cannot supply free parking for a Van (Vauxhall Vivaro SWB) and we still accept the booking then parking must be made available to us at no cost to ourselves)

(If you are in the London Congestion Charge Zone there will be £11.50 added to Invoice Total)


Coronavirus (Corvid-19)

During these hard times we need to ensure that we work along side our clients to make sure we get the best possible outcome, if a booking has to cancel due to Coronavirus.

Since 1st June 2020 we are now back conducting visits, however we are ahering to government guidelines and social distancing and we have some of our own structures in place to make sure everyone is safe during our visits.

In fact during our visits, with our plan, we do not come into contact with anyone and even by doing this, it has no adverse afect on our visits.

We have an first class 'Coronavirus Risk Assessment' for all types of events, which is a suplement to work alongside our normal 'Risk Assessment', this will be provided upon booking.

Snce 1st June we will only rearrange a booking if we go into 'Lock Down' and Government Guidelines restrict us from travelling, or your area goes into 'Lock Down' and your Facility / School is forced to close, we will make sure that your booking is rescheduled at the earliest possible time that is convienient to both parties.

If your Facility / School is allowed to remain open our visit can still go ahead, however if you wish to postpone, we will of course work with you to re book.

If the visit hasn't been paid, payment is required in the same time frame as per original invoice and a 'Credit note' will be issued.

If you cannot or dont reschedule the booking, the invoice will have to be paid by the original date and in line with our 'Payment Terms & Conditions'.

If we cannot reschedule the booking, a full refund will be issued.

We will only refund a booking if we have to cancel the event not related to Coronavirus.


Please Contact Us At Any Time To Discuss Any Payment Queries

 

contact telephone 0844 504 7742
contact mobile 07761 858672
contact email admin@falconry-uk.org